Making some New Year's resolutions for your business?
Well it’s 2020! I’ve been reflecting on all that stuff that comes with a new year; resolutions, goals and things to do, not do,...
Performance Management
Performance Management is the term used to describe the process a business uses to ensure all employees are aware of the level of...
Nine Challenges with Business Growth
Edward D. Hess, professor at the University of Virginia's Darden Graduate School of Business and author of Growing an Entrepreneurial...
Nine Challenges with Business Growth
Edward D. Hess, professor at the University of Virginia's Darden Graduate School of Business and author of Growing an Entrepreneurial...
Excel Basic Formats and Layouts
Do you ever pick up an old worksheet and think “What on earth was I thinking?”, or getting bad feedback from your users about a tab in...
Focus on Leadership for Sales Success
We’ve been working for a number of customers on building a sales culture and here is what we’ve found. Transforming a marginally...
Smart Sales People Keep Learning
Smart sales people keep studying techniques, processes, buying-psychology as well as keep up with the latest technology to manage and...
Do you need to get "a round tuit"?
I teach on getting the right things done all the time; but here I am at the end of April, reflecting on a couple of key activities that I...
Key Traits of Successful Sales People
Our work recently has involved analysing current trends in sales systems and processes as well as looking at the traits of people who are...
5 Areas to Strengthen Customer Service
Here are a few customer service tips : 1. Strengthen your customer service skills. First, it’s important to make sure that your customer...
